Is that really you? More companies are turning to voice biometrics for security purposes

Image Source: Article

Image Source: Article

No amount of security is too much security when it comes to our bank accounts, and now, your own voice may serve as that added layer of protection. Technology known as voice biometrics seems to be the next big thing in keeping your accounts safe and sound, especially with the alarming rise in call-in center fraud. In this latest version of trickery, criminals take advantage of human error and human emotions when they dial into a customer service line, describe some fictional situation that garners the representative’s sympathy, and subsequently gain access to sensitive data and, of course, money. $10 billion worth last year, in fact.

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